| Retailers are continually looking for
new ways to retain and grow their customer base. RingClear’s
voice messaging application is used by industry leading
retailers to improve customer communication, marketing
programs and brand.
With RingClear, retailers can deliver personal, highly
relevant customer messages simultaneously to thousands
of customers and prospects via the phone and capture
response with our interactive response options.
APPLICATIONS FOR RETAIL:
Here are a few ways retailers can use RingClear’s
solution to communicate:
- Pre-Announce direct mail piece
- Order Status
- Recalls
- Service delivery
- Sales promotions & events
- Customer surveys
- Customer Loyalty programs
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RETAIL RESULTS:
RingClear helps retailers improve customer service, retention
and improve revenue while reducing customer communication
costs. By proactively communicating with customers can
prevent unwanted inbound calls into the call center; and
based on your criteria, certain customers may be allowed
to transfer to call center agent, and this allows agents
to be more productive and reduces communication costs.
RingClear retailers can:
- Improve customer satisfaction
Reduce inbound call center calls regarding recent
purchases, by proactively notifying customers
of order status.
- Increase sales
Increase sales by pre-announcing upcoming events
and sales to customers.
- Improve call center agent productivity
Free up agents from making routine service calls.
Increase productivity by reaching more customers
faster and reducing wrong persons reached and
hang ups. Reduce your cost-per-contact dramatically.
- Protect your brand
Use voice messaging according to the FTC, FCC
and state regulations. Avoid unwanted bad PR
and fines by adhering to regulations.
- Break through the clutter
Retailers find their customers receiving large
amounts of direct mail daily, this is a way
to bring customer communication or marketing
messages to the top.
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Examples include:
Order Confirmation / Delivery
 Hear
demo
Upcoming Sale Promotion
Hear
demo
Store Card Promotion
Hear
Demo |
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