| Travel companies are continually looking
for new ways to improve communication with their customers
and improve loyalty.
With RingClear, travel companies can deliver personal,
highly relevant customer messages simultaneously to
thousands of customers via the phone and capture response
with our interactive response options.
APPLICATIONS FOR TRAVEL:
Here are a few ways travel companies can use
RingClear’s solution to communicate:
- Pre-Announce direct mail piece
- Flight and travel delays
- Special Promotions
- Itinerary changes
- Wake up calls
- Customer surveys
- Customer Loyalty programs
|
TRAVEL RESULTS:
RingClear helps travel companies improve customer service,
loyalty and improve revenue while reducing customer communication
costs. By proactively communicating with customers can
prevent unwanted inbound calls into the call center; and
based on your criteria, certain customers may be allowed
to transfer to call center agent, and this allows agents
to be more productive and reduces communication costs.
RingClear travel companies can:
- Improve customer satisfaction
Reduce inbound call center calls regarding recent
purchases, by proactively notifying customers
of flight delays and changes, as well as, reminder
to bring important travel documentation.
- Increase sales
Increase sales by pre-announcing upcoming events
and sales to loyal customers.
- Improve call center agent productivity
Free up agents from making routine status calls.
Increase productivity by reaching more customers
faster and reducing wrong persons reached and
hang ups. Reduce your cost-per-contact dramatically.
- Break through the clutter
Customers receive large amounts of direct mail
daily, this is a way to bring your message to
the top and increase response rates.
- Protect your brand
Use voice messaging according to the FTC, FCC
and state regulations. Avoid unwanted bad PR
and fines by adhering to regulations.
|
Examples include:
Passport Reminder
 Hear
demo
Tour Marketing
Hear
demo
Plane Delayed
Hear
Demo |
|
