| Service based companies are continually
looking for new ways to improve communication with their
customers while improving field personnel productivity.
With RingClear, services companies can deliver personal,
highly relevant customer messages simultaneously to
thousands of customers via the phone and capture response
with our interactive response options.
SERVICE INDUSTRY EXAMPLES:
Here are some examples of the types of service
based companies using RingClear:
- Shipping and Delivery
- Bottled Water
- Lawn Care and Maintenance
- Home Services
- Communications
- Web Based Companies
|
APPLICATIONS FOR SERVICES:
Here are a few ways travel companies can use RingClear’s
solution to communicate:
- Confirm service call date and time
- Welcome calls
- Confirm weekly delivery order
- Service Reminder
- Soft payment reminder
- Service Outage
- Service renewal reminder
- Schedule service date and time
- Customer surveys
- Customer Loyalty programs
|
SERVICES RESULTS:
RingClear helps service companies improve customer service,
loyalty and improve revenue, field personnel and route
manager productivity, while reducing customer communication
costs. By proactively communicating with customers can
prevent unwanted inbound calls into the call center; and
based on your criteria, certain customers may be allowed
to transfer to call center agent, and this allows agents
to be more productive and reduces communication costs.
RingClear services companies can:
- Improve customer satisfaction
Reduce inbound call center calls regarding recent
purchases, by proactively notifying customers
of flight delays and changes, as well as, reminder
to bring important travel documentation.
- Improve field personnel and route
manager productivity
Customers receives large amounts of direct mail
daily, this is a way to bring your message to
the top and increase response rates.
- Increase sales
Increase sales by pre-announcing upcoming events
and sales to loyal customers.
- Improve call center agent productivity
Free up agents from making routine status calls.
Increase productivity by reaching more customers
faster and reducing wrong persons reached and
hang ups. Reduce your cost-per-contact dramatically.
- Protect your brand
Use voice messaging according to the FTC, FCC
and state regulations. Avoid unwanted bad PR
and fines by adhering to regulations
|
Examples include:
Delivery Notification
 Hear
demo
Payment Reminder
Hear
demo
Customer Survey
Hear
Demo |
|
