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Professional
Services
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RingClear Professional Services
assists companies in developing voice messaging calls
and campaigns that will make the customer call experience
more pleasurable and productive. Based on the experience
of millions of calls and thousands of unique campaigns,
we’ve developed the industry specific knowledge
to ensure success. The RingClear Professional Service
team follows proven industry best practices to accomplish
customer campaign objectives.
Design:
Define the business objectives for the voice messaging
campaign, select voice talent that is best suited to lift
response based on the caller demographics, develop a script
that contains the appropriate amount of caller interactivity
and the best time to call to achieve the campaign objectives.
Training:
RingClear offers web based application training for RingClear
partners and customers. This training is designed to help
you fully leverage RingClear’s application. This
training includes, how to upload and manage your data,
recording and building calls, manage campaigns, how to
send campaigns and reporting.
Analysis:
RingClear will help you maximize your campaigns success
by measuring and analyzing the performance of your all
and specifying the changes required to attain greater
effectiveness moving forward.
Customer Care:
RingClear is in the business of delivering exceptional
customer care solutions and so we are committed to providing
the highest level of care to our own customers. RingClear
offers support through telephone and email. In addition,
RingClear’s customer support helps facilitate issue
resolution and communication of new releases, patches,
and solutions roadmaps.
- Full redundancy of the entire
RingClear solution, including the telephony
infrastructure and application software
- 24X7 monitoring which provides
the assurance the application is always running
properly
- Ongoing maintenance and Upgrades
keeps the solution up-to-date with new versions
of software, new technology and features
- Web-based reporting and Management
to give you real-time control and management
of your campaigns
- Fully Managed Service RingClear
can manage all aspects of your campaigns for
you; which includes call design, implementation,
campaign management and reporting.
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