Professional Services

Effective communications strategies require expertise across industries, solutions and channels. Our highly-tuned processes and client-centric approach drive the design, execution, measurement and optimization of customer communications.

Interactive Messaging Services

Leverage RingClear's expertise in designing winning proactive customer communications strategies for the mobile device.

RingClear's professional services group will help your organization differentiate your brand and break through the noise to reach consumers with relevant and actionable information that drives better business results.

• Interactive Mobile Messaging strategies combine stated business goals with our deep domain expertise and mobile technology to ensure that you receive the right mobile experience for your customers.
• Short Codes or long codes can be can be procured in a number of countries around the globe.
• Phone Number Verification identifies the percentage of mobile phone numbers in a customer contact database to determine FTEU Text Messaging options.

Campaign Management

Develop and implement sophisticated campaign management strategies that maximize consumer engagement.

RingClear's consultative engagement process, documented best practices, and insight into consumer preferences and behavior help you maintain a competitive edge.  Our vast experience implementing tens of thousands of customer communications campaigns results in highly effective communications strategies that maximize response rates, reduce costs, and dramatically improve contact center efficiencies for our clients.

• Expertise across industry, application, channel, and preference management
• Planning and reviews to continually align with evolving client goals
• Implementation services to assist in message development, conduct quality assurance, and provide data input and reporting
• Contact Center Optimization to review campaign results and identify areas for improvement

Analytics

Optimize communications, understand trends, validate performance and reconcile communications strategies.

RingClear Professional Services helps your organization link a communications strategy to measurable business results with easy-to-use reporting tools, best practices and domain expertise.

• Generate reports at any time during or after a campaign
• View and download reports directly, automatically transfer reports to FTP or SFTP servers, email to clients, or encrypt for security purposes
• Evaluate performance across all channels – voice, text and email messaging
• See results for a single list or for multiple strategies and applications